Warranty Information
We understand that on the odd occasion, an item received may develop a fault or issue. We work to try and avoid these warranty issues but in the case that you are experiencing an issue, then we will try and resolve the issue as quickly as we can and get you back to enjoying your product.
Terms
Items for warranty must be a genuine warranty fault and are not covered against general usage, wear & tear, poor maintenance or neglect. All products must be used for the intended use.
Any Warranty is not transferable and proof of purchase is required for all warranty claims.
Warranty items that have been replaced will be covered by the period equal to the remaining period of the original item.
All items should be fitted in strict compliance with the items instructions and fitted by a fully trained mechanic. Items fitted incorrectly will not be covered by warranty.
In some cases warranty items need to be forwarded to the manufacturer for a warranty inspection, this can take up to 28 working days.
Making a Warranty Claim
If you feel your item is a warranty item, please email us with photos of the item to sales@gpmc.co.uk We will then reply with advice on how to proceed with the claim. Please be honest as we would like your experience with us a good one and we want you to leave a happy customer!
Successful Claims
We will look at each claim individually and decide what needs to be done to bring your case to a close. If you claim is successful, you will either receive a replacement or a refund. Unsuccessful claims will be posted back to you.
Warranty Period
As Standard all our purchases come with a minimum 12 month warranty period. This period is extended up to 5 years depending on the brand or type of product ordered. We have added a list below which is no an exhaustive list, but covers the majority of our brands and their warranty period
| Akrapovic | 4 Year Warranty |
| BarkBusters | 1 Year Warranty |
| Dr Jekill & Mr Hyde | 4 Year Warranty |
| Denali Electronics | 5 Year Warranty |
| GPMC Parts | 5 Year Warranty |
| Hex Innovate | 1 Year Warranty |
| Innov | 3 Year Warranty |
| Puig Parts | 1 Year Warranty |
| R&G Racing | 1 Year Warranty |
| Shad Luggage | 1 Year Warranty |